Asset Monitoring
Our asset monitoring solution empowers customers to stay one step ahead by offering proactive email alerts and 24/7 monitoring.
Extend your networking resources
Guardian Managed Services
Solution Management
A comprehensive suite of services which leverages cutting-edge technology designed to provide advanced support for business customers.
Dispatch as a Service
Granite Guardian Premium Dispatch is a maintenance service tailored for businesses relying on communication and technology solutions.
asset monitoring
Staying Proactive. Staying Connected.
Experience unparalleled asset monitoring that not only mitigates disruptions but also empowers you with real-time data and resources to proactively manage your network infrastructure. Granite’s asset 24/7 monitoring solution includes automated customer notification. Whenever a network element alert is triggered, our dedicated team springs into action, opening a service ticket to promptly investigate the issue. This immediate response allows us to swiftly engage underlying service provided resources, while working with customer onsite contacts. This collaboration allows us to quickly remediate the issue or confirm that the problem has been resolved, providing peace of mind for our valued customers.
Asset Monitoring Products
Proactive Ticketing
A comprehensive network monitoring and incident resolution system. Relying on advanced IP Ping (ICMP) monitoring to continuously assess network health, it is designed to automatically detect network element alerts and swiftly respond to service disruptions. When an alert is triggered, a service ticket is opened, and the customer is promptly notified. This initiates a multi-faceted response process involving Granite resources, service providers, and, when necessary, onsite customer contacts.
Advanced Monitoring
A robust network monitoring and remediation system tailored to business customers. It operates tirelessly, proactively detecting network element events via 24/7 SNMP or API monitoring. When an alert is triggered, it swiftly opens a service ticket, immediately alerting the customer. Additionally, it seamlessly integrates with our team of experts, who collaborate with both your technical and onsite resources, as well as the underlying service provider to investigate and remediate any service issues.
Solution Management
Extending Your Network Reliability
In a world where networking and security complexities are on the rise, Granite stands ready to safeguard your business. Granite’s Solution Management is an advanced proactive network management service that offers 24/7 API monitoring to detect network element events. When an alert is triggered, a service ticket is opened, and we engage both Granite and service provider resources to investigate and remediate issues, providing superior support for network hardware and software. Customers can rely on us for ongoing configuration augmentation, firmware and software maintenance, and advanced access to a dashboard for monitoring uptime, health metrics, and utilization.
Solution Management Products
Managed SD-WAN
Our team of dedicated engineers is at the forefront of designing, installing, deploying, and overseeing cutting-edge technologies across all your organization’s locations. Whether as a centralized management solution at your data centers, headquarters, or at remote branch locations, Granite’s SD-WAN Managed Service is your gateway to unmatched networking and security solutions. With advanced monitoring, tailored management, end-to-end support for network hardware and software, and an unwavering commitment to your business’s continuity, we are here to protect and empower your organization. Connect with us today to fortify your business in an ever-evolving digital landscape.
Managed Switch
Granite’s cloud-orchestrated Managed Switch service encompasses a comprehensive suite of services designed to modernize your LAN, optimize network performance, and ensure business continuity. It includes real-time network monitoring, proactive alerting, advanced remediation, ongoing configuration support, and end-to-end support for network hardware and software.
Managed Wi-Fi
A holistic solution management platform designed to optimize and maintain business-grade Wi-Fi systems. Granite’s Solution Management for Wi-Fi offers real-time network monitoring, proactive alerts, and end-to-end support for network hardware and software. With our expertise, you can enhance your network’s performance and reliability, ensuring seamless connectivity for your business customers.
Dispatch as a Service
Your Swift Solution to Minimize Downtime and Maximize Efficiency
Granite Guardian Premium Dispatch is your answer to minimizing downtime and maximizing operational efficiency. With its swift response, 24×7 coverage, and a comprehensive package of services, Granite ensures that your business continues to thrive even in the face of connectivity challenges.
COMMON FEATURES
Build Better Infrastructure
24×7 proactive monitoring and automatic trouble ticketing ensure issues are identified and addressed promptly.
Boosting Efficiency & Performance Is Easy
How Your Business Can Benefit
24×7 proactive monitoring and automatic trouble ticketing ensure issues are identified and addressed promptly.
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Enterprise Managed Mobility
Granite’s Mobile Device & Plan Management offers a solution to address mobile enterprise challenges
Asset Monitoring
Offering proactive ticketing, around-the-clock-support, and the expertise of our Network Operations Center
Cutting-Edge Voice Solutions
We have taken VoIP to new heights especially when paired with Fixed Wireless Access
Managed Field Services
We pride ourselves on being industry leaders in deployment planning and management across all industries
Still Have Questions?
FAQ
With Granite, you can say goodbye to the hassle of dealing with multiple vendors and complicated billing processes.
We offer a seamless and streamlined experience, providing you with a 360-degree view of your services across North America and One Bill for your complete business solution.
This consolidated approach saves you time, money, and eliminates the frustration of managing multiple accounts.
Granite knows no bounds. In addition to Service Consolidation, Granite prioritizes Technology Innovation to bring new and unique solutions to our industry.
From unmatched wireline to wireless connectivity options, most trusted WAN and LAN solutions, and the tools and expertise, partnering with Granite puts our customers in the best position to succeed with their business goals.
With customers as well as vendors.
We are great at up/down monitoring, maintenance, and API development
Threshold Alerting is down to the interface level.
We are award-winning partners with Juniper, Cisco, Meraki, Fortinet.
We monitor via API, as well as ICMP/SNMP.
Via edgeboot and Managed UPS.